FAQ

Will this part fit my car?

Every product lists the chassis it fits, for example G80 M3 or G82 M4. Where the two cars need different versions, you pick your car on the product page. You can also use the builder on the homepage to see only the parts for your car. If you're unsure, email us before you order.

What is dry carbon fibre?

Dry carbon is cured under vacuum and heat with minimal resin. That makes a lighter part with a tighter, more consistent weave than wet-laid carbon.

Do I need a shop to install it?

We recommend professional installation. Always test-fit a part before you paint, wrap or install it. Once a part has been painted, wrapped, modified or installed, it can't be returned unless it's defective.

Gloss or matte finish?

Some parts come in a choice of glossy or matte clear coat. Where a part has that choice, you'll see it as an option on the product page.

How long does delivery take?

Most parts arrive in 3 to 5 weeks. Large panels that ship by sea, such as hoods, trunk lids, fenders and doors, take 8 to 12 weeks. Each product page shows its delivery time. Within 2 business days of your order we email you an estimated ship date, and you get a tracking number when it ships.

Where do you ship?

We ship to Canada and the United States. Customers in Canada pay in Canadian dollars and customers in the US pay in US dollars.

Will I pay duties or import fees?

No. You won't be asked to pay duties or import fees when your parcel arrives, in Canada or the US.

How much is shipping?

Shipping is charged by part size and shown at checkout before you pay. See Shipping & Returns for the rates.

What if a part arrives damaged?

Inspect your delivery as soon as it arrives. If the box or the part is damaged, email us within 48 hours with photos of the box, the packaging and the part, and keep everything. Don't install a damaged part. We'll arrange a repair, a replacement or a refund at no cost to you.

Can I return a part?

Yes, within 14 days of delivery if the part is unused, not installed, not modified and in its original packaging. Returns carry a 20% restocking fee and you pay return shipping. Email us before sending anything back. The full details are in our Refund Policy.

Can I cancel my order?

Cancel within 48 hours of ordering for a full refund. After 48 hours a 20% cancellation fee applies, because your order is already being processed.

How do I contact you?

Email twinspec.info@gmail.com or message @twin_spec on Instagram.